What shipping options do you offer?

Note: Although embroidery supplies will be shipped by one of the following methods, stock designs are still received by immediate download or e-mail.


Airborne's Second Day Service is designed to save you money on shipments weighing up to 150 lbs by taking advantage of our national delivery network. Guaranteed delivery by 5:00 p.m. the second business day to thousands of cities and business centers in Airborne's primary delivery areas.


Your most cost-effective option, Ground Delivery Service by Airborne Express (GDS) provides guaranteed door-to-door delivery of your routine shipments in 2 to 7 business days, depending on distance traveled. With Airborne, your GDS shipment is picked up and delivered by the same drivers, and tracked by the same state-of-the-art system, as your air express shipments.


Airborne's Next Afternoon Service is a cost-efficient option for smaller packages and documents that can afford a later delivery time. Shipments weighing up to 5 lbs. are delivered by 3:00 p.m. the next business day to Airborne's primary delivery areas. Please allow 1 additional business day for processing and packaging your Embroidery.com order.


FedEx Standard Overnight shipping will deliver by 3:00 p.m. to most addresses in the continental U.S., guaranteed by 4:30 p.m. in some rural areas. Delivery by 5:00 p.m. to parts of Anchorage, Alaska. (This service is not available to Hawaii.)


FedEx 2Day is a cost-saving alternative when packages don't need overnight speed. Delivery by 4:30 p.m. in 2 business days to most areas (by 7:00 p.m. to residences.) Delivery to and from many areas of Alaska and Hawaii in 2 or 3 business days, depending on destination zip code.


The FedEx Express Saver service offers reliable delivery and professional handling at a savings for less-urgent shipments. Delivery in 3 business days to businesses by 4:30 p.m.; to residences by 7 p.m. Delivery area within the continental U.S. only, not available to Alaska or Hawaii.


FedEx Ground provides reliable, day-definite service, and is the best choice for your U.S. business shipments that don't require the speed of express shipping. Delivers to all states in the U.S. Allow for 2-7 business days for delivery within the continental U.S., 5–9 for Hawaii and Alaska. Note: FedEx Ground cannot deliver to P.O. Boxes.


FedEx International Priority service helps you get high-value shipments to market with speed and certainty. Delivery to 210 countries, time-definite delivery typically in 1, 2 or 3 business days. Reach major cities in Europe by 10:30 a.m., typically in 2 business days.


FedEx International Economy is an affordable choice with the widest coverage for your less-urgent, international deliveries. Delivery to 209 countries, typically in 3-6 business days. (For a complete list of included countries, see http://www.fedex.com/us/services/express/intl/countriesserved.html?link=4)


A convenient way to ship items to virtually every country in the world. You can send packages and merchandise overseas with Parcel Post.


Economy (Surface) Letter Post is used for international shipments weighing under 16 ounces. Delivery time from 4-6 weeks.


Express Mail offers guaranteed overnight service to many destinations. Maximum weight is 70 pounds.


First Class Mail service is used for letters or other lightweight merchandise, weighing 13 ounces or less. (For heavier items, use Priority Mail.) Delivery time within the United States, roughly 2-4 business days.


Global Priority Mail (GPM) is an accelerated airmail service, delivering packages up to 4 pounds to over 51 countries and territories worldwide.


Use Priority Mail for either letters or heavier packages, weighing up to 70 lbs. Items are delivered in an average of 2 to 3 days and can be sent to every address in the United States, including P.O. Boxes and military addresses.


Standard mail , (or Parcel Post), is used for gifts and general merchandise, may also contain books and other printed matter. Maximum weight is 70 pounds.


Guaranteed on-time delivery by the end of the second business day to every address throughout the United States and Puerto Rico.


Guaranteed delivery by the end of the third business day to every address in the 48 contiguous states.


Guaranteed ground delivery to every street address within the 48 contiguous states. (Cannot deliver to P.O. Boxes.)


An affordable delivery option for those important shipments that require next-business-day delivery, but don't have to be there in the morning. Guaranteed delivery by 3:00 p.m. or 4:30 p.m. to commercial destinations.


Guaranteed ground delivery to most addresses in the 10 provinces of Canada.


For shipments that do not require overnight or express service, a guaranteed alternative that's faster than traditional air freight. Door-to-door, customs-cleared delivery to more than 56 destination countries:

  • To Mexico, typically within three business days.
  • To major destinations in Europe, Asia, and Central and South America, typically within four or five business days.


For urgent international shipments, guaranteed door-to-door, customs-cleared delivery to more than 200 countries and territories. Delivery is guaranteed by 10:30 a.m. the second business day for shipments to major business centers, including more than 1,000 cities across Europe, and by end of day to most other destinations.

Jacqueline K.

Id like to place an order but would like to know how long it will take to get here. My zip code is 10017

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Heather B.

Hi, Jacqueline. We offer a variety of shipping options upon checkout. Some basic options are US First Class Mail (approx. 5-7 days) and US Priority Mail (approx. 2-4 days). You will have additional options available if you need your item(s) faster.


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marisa v.

what standard shipping cost?

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Heather B.

Hi, Marisa. We don't have a standard shipping cost, per se. Our shipping is based on weight and your location. If you have an order in mind, email me a list of items you'd be ordering and your zip code and I'd be happy to give you a quote.


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Barb B.

I placed an order on June 26th. it does say it is downloadable but I dont want to download it I prefer cds. Is this how my order will come? I have sent a few messages on the live chat but have not had any response. Thanks for your time.

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Heather B.

Hi, Barb. Thanks for writing. If you want your designs on CD, we can do that for a $10.00 fee. If you want to do that, please give us a call or email (800-428-7606 or info@embroidery.com). Be sure to let us know preferred embroidery format.


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Martina B.

Does E Club membership still provide free shipping on products purchased to be delivered by mail?

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Heather B.

Hi, Martina. Thanks for the question. The Eclub offers free shipping on individual Hemingworth spools as well as Hemingworth stabilizers. Free shipping is not available on other products.


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