All prices are in U.S. dollars. Payment options include:
1. Credit or Debit card: This is the most convenient method, allowing you to purchase and download designs immediately.
2. Mail a Check or Money Order: You can place your order and then mail your payment. Your order will be placed on hold until payment has been received (up to 60 days). We do not accept payment by check over the phone.
3. Credit/Purchase Orders (Net 30 terms):To request a credit application contact us at (435) 755-0486.
4. PayPal - Complete your order using the "Layaway / Pay Later" option. Email us at info@embroidery.com and let us know you would like to pay for your order via PayPal. We'll send an invoice via PayPal.
Hi Deborah,
Non-profit organizations can submit documentation so they are not charged sales tax at check-out. Utah non-profits should email a completed TC-721 form to info@embroidery.com. Other states have their own version of a tax-exempt document, please look it up for your state, fill it out and email it to us. Thanks!
Trista
info@embroidery.com
Does Embroidery Designs not take Discover
Hi Peggy,
We're not Embroidery Designs, our company is Embroidery Central. We do take Discover as a payment option. So if you're putting in an order you should be fine to pay with Discover. Have a great day!
Hi, Nell,
Thank you for your question. To use the lay away option:
1) Click the "Lay-away" button on the bottom left corner of the payment page.
2) Make note of the options provided for Lay-away payment and make not of your selection.
3) The Purchase Order # is there for personal reference. You can either fill it in or leave it blank.
4) Click the "Continue Checkout" button on the bottom right side of the screen.
5) Click, "Place Your Order".
6) Follow up by completing payment within 30 days of placing your order.
I hope this was helpful. Please let us know if you have any further questions and we would be happy to help!
~Leah L.
info@embroidery.com
I only pay with Paypal ..will not order from your company
I was hoping for the paypal option too.... Sorry , I like the privacy of pp.
We're sorry to hear that, Helen. Thank you for the feedback.
~Heather
info@embroidery.com
I only use PayPal. So will not be able to order
We're sorry to hear that, Brenda. Thanks for the feedback.
~Heather
info@embroidery.com
I need to change credit card. Please delete the one on file. Thank you, Denise
Your Embroidery.com on file credit card has been deleted. Thanks for the request, Denise.
~Heather
info@embroidery.com
When I hit check out, I am not prompted for my payment information
Hi, Ashlee. I see that you successfully ordered two items, so it looks like you were able to resolve the issue you were having. If you still need any assistance, please let us know.
~Heather
info@embroidery.com
I need to change my credit card information. How do I do this? Thanks.
Hi, Colleen. Thanks for your request. I have removed your outdated credit card number from your account. You will be prompted to add your new card info the next time you make a purchase with us.
Sincerely,
~Heather
info@embroidery.com
thank you. Your service is fantastic. Thanks again.
I am trying to place an order and pay with my credit card but when I press pay it just sits there. Any reason why? Why don't you accept Paypal?
Hi, Mona. I'm sorry-- you are correct that we do not accept PayPal at this time.
We used to accept PayPal but it was only used by a handful of people and required a lot of extra bookkeeping so we didn't migrate it over to the new site. It's on our development list as a low-priority item to be added some time in the future.
~Heather
info@embroidery.com
I am trying to order and don't know how what do I do.
Give us a call (435) 755-0486. We can take your order over the phone or walk you through how to place an order online. Basically, you add the item to your shopping cart and then click "check-out". You will be prompted for address & payment information.
Sorry about that, Rose. We do not offer payment via PayPal at this time.
~Heather
info@embroidery.com
Deborah A.
I am ordering for a nonprofit 501(c)3 charity. How do I submit my tax free information to order